We're here to help

Get in Touch

Whether you have a question about treatments, need help with a booking, or want to partner with us — our friendly team is ready to assist.

Typically respond within 24h
Support in DE, EN, FR, IT

Send us a message

Email us

[email protected]

For general inquiries and support

Response time

Within 24 hours

Mon–Fri, 9:00–18:00 CET

We speak your language

DE, EN, FR, IT

Multilingual support team

Common questions

We typically respond within 24 hours on business days (Monday–Friday, 9:00–18:00 CET). For urgent booking issues, we aim to reply even faster.

Currently, we offer support via email and our contact form. This allows us to provide thorough, well-researched answers to every inquiry. Phone support is planned for the future.

Please select "Booking question" as the topic in our contact form and include your booking reference number. Our team will look into it right away and get back to you as soon as possible.

We'd love to hear from you! Select "Clinic partnership" as the topic, or visit our practice onboarding page directly. Our partnership team will guide you through the verification process.

Your smile journey starts with a conversation

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