Privacy Policy

When you use SmileYou, we collect information you provide directly, such as your name, email address, phone number, and dental treatment preferences. We also collect information automatically through cookies and similar technologies, including your IP address, browser type, device information, and usage patterns on our platform.

For dental practice partners, we additionally collect business information including practice name, address, licensing details, and service offerings.

We use your personal information to provide and improve our services, including matching you with suitable dental practices, processing appointment bookings and payments, sending appointment confirmations and reminders, and communicating about our services.

We may also use your information for analytics purposes to understand how our platform is used and to improve user experience.

We share your information with dental practices when you make a booking or enquiry. We also share information with payment processors (Stripe) to facilitate transactions, and with service providers who help us operate our platform.

We do not sell your personal information to third parties. We may disclose information when required by law or to protect our rights and safety.

Your data is stored securely using industry-standard encryption and security measures. We use Supabase for our database infrastructure, which provides enterprise-grade security, encryption at rest and in transit, and regular security audits.

We retain your personal information for as long as your account is active or as needed to provide you with our services.

Under GDPR and applicable data protection laws, you have the right to access, correct, or delete your personal data. You may also request data portability, restrict processing, or object to certain uses of your information.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

We use essential cookies to ensure our platform functions correctly, and analytics cookies to understand how you use our service. You can manage your cookie preferences through your browser settings.

We do not use advertising or tracking cookies from third parties.

As a dental tourism platform operating across Europe, your data may be transferred between countries. We ensure all transfers comply with GDPR requirements and use appropriate safeguards such as Standard Contractual Clauses.

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

If you have questions about this privacy policy or our data practices, please contact us at [email protected].